Terms of Service

1. Agreement to Terms

By accessing or using Virotech IT Solution ("Company," "we," "us," or "our") services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these terms, you may not access our services.

2. Scope of Services

We provide technology solutions including website development, web application engineering, payment gateway integration, CBT center setup, IT hardware supply, and technical consulting. Specific deliverables, timelines, and fees will be outlined in separate project proposals or service agreements.

3. Client Responsibilities

To ensure successful project delivery, clients agree to:

• Provide accurate, complete, and timely information
• Supply necessary assets, content, and access credentials
• Respond to feedback requests within agreed timeframes
• Ensure all provided materials do not infringe on third-party rights
• Maintain secure handling of accounts and access credentials

4. Payment Terms

Fees are determined by project scope and outlined in your service agreement. Unless otherwise specified:

• A non-refundable deposit may be required before work begins
• Milestone payments are due upon completion of defined phases
• Final deliverables are released upon full payment
• Late payments may incur a 1.5% monthly fee or the maximum legal rate

We reserve the right to pause or suspend services for accounts overdue by 30+ days.

5. Intellectual Property Rights

Upon full payment, clients receive full ownership of custom deliverables created specifically for their project. However, Virotech IT Solution retains ownership of:

• Pre-existing tools, frameworks, and reusable code libraries
• Development methodologies and internal processes
• General architectural patterns and utility functions

We may showcase completed projects in our portfolio unless a non-disclosure agreement (NDA) is signed.

6. Confidentiality

Both parties agree to keep confidential all proprietary information shared during the engagement. This includes business strategies, technical specifications, customer data, pricing, and trade secrets. Confidential information will not be disclosed to third parties without written consent, except as required by law.

7. Limitation of Liability

Our services are provided "as is" and "as available." To the maximum extent permitted by law, Virotech IT Solution shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business interruption. Our total liability shall not exceed the total fees paid by the client in the six (6) months preceding the claim.

8. Termination

Either party may terminate the engagement with written notice as specified in the service agreement. Upon termination:

• Client must pay for all work completed up to the termination date
• We will deliver all completed assets and documentation
• Confidentiality and IP clauses survive termination

We reserve the right to terminate services immediately for non-payment, misuse, or violation of these terms.

9. Governing Law & Dispute Resolution

These Terms shall be governed by the laws of your jurisdiction. Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes will be submitted to binding arbitration in accordance with local commercial arbitration rules.

10. Changes to Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of revised terms.

11. Contact Information

For questions regarding these Terms, please contact us:

• Email: legal@virotechitsolution.com
• General: hello@virotechitsolution.com
• Phone: +1 (234) 567-890